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FAQs
Our cancellation policy varies depending on the circumstances and the timing of the cancellation. Any Cancellation before 48hrs of the move will be refunded 100%. Please contact our customer service team for details.
We offer a variety of packing materials, including boxes, bubble wrap, packing tape, and more, available for purchase. You can also choose our packing services for added convenience, where our team will pack your belongings securely.
Our experienced movers are trained to safely disassemble and reassemble furniture and appliances as needed. We have the equipment and expertise to handle large and heavy items with care.
We recommend booking your move as far in advance as possible, especially during peak moving seasons. This helps ensure availability and allows us to plan your move effectively.
We accept various payment methods, including major credit cards, cash, and certified checks. Our team will provide you with payment details and options when booking your move.
Contact our customer service team as soon as possible to discuss your options and make the necessary changes.
Yes, we offer a range of moving supplies for sale, including boxes, packing tape, bubble wrap, and more.
Yes, we are fully licensed and insured to ensure the safety of your belongings during the moving process. Our team is trained to handle your items with care and professionalism.
The cost of your move depends on factors like the distance, the size of your move, the number of items, packing services, and any additional services you may require. We'll customise your quote based on your specific needs.
We recommend disassembling furniture, packing essentials separately, labeling boxes, and making a checklist of items you'll need on moving day. Our team will guide you through the process.
Yes, we're register with work & income ( WINZ ).
Contact today to get your WINZ move quote!